Meet The Team at PetCare Veterinary Hospital
PetCare is staffed 24 hours a day, 365 days a year with a team of highly trained nurses who are committed to PetCare’s Mission and Core Values. We have approximately 45 nurses on our team, more than a third of which are RVTs (registered veterinary technicians). Becoming a licensed technician requires specialized study in animal nursing care, hands-on training and experience, and successful completion of a comprehensive exam. Our nurses receive ongoing continuing education through in-hospital lectures and labs in addition to attending local and national conferences.
Similar to a human hospital, our ICU nurses provide attentive, compassionate care for your pet. Each hospitalized patient is assigned an individual nurse to continually monitor its well being (eating, elimination, temperature, heart rate, and so on.), provide treatments, administer medication, and, of course, provide him or her with love and attention to make the stay as comfortable as possible. Not only do our nurses provide care to their patients, they also serve a vital role in providing communication to our clients about their pets.
Our wellness nurses keep our clients up to date on important information regarding parasite control, vaccines, and nutrition and answer basic health questions for our clients.
Receptionists: Our Client Service Team
PetCare’s client service department is staffed by a talented reception team that is available to assist our clients from start to finish. Often the first to receive questions, they too receive regular training about pet health issues, nutrition, and parasite control so they can assist our clients. Additionally, they are trained to respond quickly to ensure that animals in distress have access to immediate care.
Many of PetCare’s receptionists have been with PetCare for more than 10 years and are a familiar face to so many of our long-time clients.
Caroline Everett, MBA Hospital Administrator
Caroline Everett, MBA, is PetCare’s hospital administrator. Caroline came to PetCare in 2009, having managed multiple veterinary hospitals over the last 15 years. She’s also a business consultant and speaker to the veterinary industry. She’s lived in Northern California for the last 25 years and has always been an animal lover, currently sharing her home with her dog, Nick.
Michelle Boucher, Client Service Manager
Michelle Boucher is PetCare’s administrative coordinator. Michelle helps keep PetCare running on a daily basis, offering support to the entire staff wherever it’s needed. She works as marketing coordinator, facility manager, and jack-of-all-trades! Michelle also enjoys spending time with her family: her husband, Larry; son, Wyatt; two dogs, Bohdi and Poco; and Elvis the cat.
Ben Lastufka, RVT, Nursing Manager
Ben Lastufka, RVT, is PetCare’s nursing manager. He’s been with PetCare for over 10 years and provides exceptional training and guidance for the nursing staff. Ben also has a BFA in art and enjoys creating art and also sharing time with his cat, Simon, a six-toed tabby.
Megan George, Client Service Manager
Megan George serves as PetCare’s client service manager. Megan is the always-smiling face at PetCare’s front desk. She’s also been with PetCare for over 10 years and has two little boys, Dustin and Ethan, as well as a menagerie of pets.